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5.2.1.p. Procedure: Southeastern Technical College Non-Credit Instruction

Training Services - Economic Development Division

Timely and effective employee training programs impact the profitability, and ultimately, the success of companies within our service delivery area. The Economic Development Division of Southeastern Technical College strives to provide local businesses and industries with the necessary resources to effectively train their employees. Training resources available through the Economic Development Division include the selection of qualified instructors, customized instructional program design and development, instructional materials development, provision of training support equipment, and coordination of conferencing and catering functions.

The following has been developed to ensure training services offered through the Economic Development Division are of the highest quality and fully meet the customer's expectations.

Documentation of Training Service Request

Requests to provide training services will be documented using the Request for Training Services form. The specific training request must be clearly and thoroughly articulated before any work proceeds to ensure that the final product fully meets the customer's needs.

Completion of a Training Service Agreement

Using the information contained in the Request for Training Services form and the Training Service Agreement, Economic Development Division staff shall complete a Training Service Agreement. Pricing guidelines needed to complete the training agreement are listed on the Pricing Schedule. This agreement should be complete, providing all pertinent details about the training service to be provided, and signed by both the Vice President for Economic Development and an officer or other person authorized to sign contracts from the requesting corporation.

Provide Training Service

Training services will be provided as prescribed on the Training Service Agreement. Changes to the contract must be documented in writing at least one week before the service is to be provided.

Evaluation

In accordance with the Training Services Agreement, all training services will be evaluated by staff of the Economic Development Division, and normally every participant in a training program will have an opportunity to provide input into the evaluation process.

References
Exhibit: Southeastern Technical College Non-Credit Instruction Request for Training Services
Exhibit: Southeastern Technical College Non-Credit Instruction Pricing Schedule
Exhibit: Southeastern Technical College Non-Credit Instruction Training Service Agreement

Adopted: June 25, 2009
Reviewed: February 13, 2017;
Revised: